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Contacting the wireless helpdesk

COE Wireless Helpdesk

COE Computing Support has opened a Wireless Laptop Helpdesk. The purpose of the helpdesk is to assist the incoming freshman class in getting their laptops setup for wireless classroom instruction. We will provide the following services:

  1. Configuring the wireless network card
  2. Assist students in signing up for ENGR and ONID accounts
  3. Assist students in setting up printing from the wireless network
  4. Assist students in installing site-licensed class software
  5. Assist students in installing recommended software (SSH client, AntiVirus, etc)
  6. Provide information on updating virus definitions and critical operating system updates.
Please remember to clearly label your laptop and all its accessories with your name and contact information.

The helpdesk is located in Dearborn Hall 107 and will be open Mon-Fri 9am - 4pm.

If you are teaching a class using the wireless laptops, please feel free to send any students who have trouble getting connected or installing software to us. We will have flyers available for you to hand out.

Our goal is to make our wireless network and classes using the wireless network as easy to use as possible.

If you have any questions, please contact us at support. That address will remain your email point of contact.

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Article Information:

Date Created: Sep 23, 2004
Last Modified: Wed, Jul 25, 2007 2:04 PM
Views: 11084